This was not a T-Mobile Issue. It was an LG Issue. I spoke to LG this morning. My phone seems to be fine now. Fingers Crossed what did LG tell you?
Finally!!!Steps to clear LG IMS has stopped boxGo to settings> storage//internal storage>other apps>hit three dots in upper right hand corner...>show system>scroll to find, com.lge.ims.rcsprovider (was not in order on my phone)>clear data/cache then force stop. Go back in to clear data/cache then force stop. Repeat for 3 or 4 times. The box will disappear. At least in my phone it did. Hope it does in yours.
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