I couldn't agree more. After over 50 phone calls since May 31st, I'm done. Calls going straight to voice mail, phone not ringing and nothing in voice mail even though I get a notification is ridiculous. It is screwing with my health. Lost my food stamps for 2 months because I didn't show up for an appointment I didn't know I had (they left message I never received), I lost my place in line for a stem cell treatment trial after waiting for 6 months. Like you, these are not small things. Last night after 2 hours and 10 minutes with 3 "specialists" they wanted my credit card number for a deposit on a device which would boost coverage. That should have been sent free of charge months ago. I really don't think Tmobile even reads these posts. At 67, I have had a cell phone all of my adult life and have never been treated with such disregard. I cringe every time one of their commercials comes on, all lies. Never had a problem with Sprint and the minute they put the sim card in my phone I have
I don't think they are idiots. I think they are under trained and given scripts to use which never answer your questions or solve problems.
Depends on where you are going. I was told I would have service in Alaska, absolutely none. You could tell who had Tmobile on board, we were the people paying AT&T and Verizon customers to use their phones.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
