Replies posted by jblackman9011

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ghostman55First activity
asked in Gateways and devices

myq garage door opener wont connect on 2.4ghz band

After many hours of frustration I got alarm.com working with my garage again on Tmobile internet. I took others advice and purchased a TP-link extender and set it up to put out a 2.4ghz extension. I also purchased a Chamberlain smart hub. I paired the smarthub to the 2.4ghz extender and went through the MyQ app setup...which was a mistake as you can only register the gateway with Myq or Alarm.com…..not both. After unregistering from MyQ app I was able to register with Alarm.com. Then came the hard part. I spent hours trying to add the garage device to Alarm.com. My garage door opener was not a MyQ opener but had a wireless MyQ pad which operated it. I kept trying to put that pad in learn mode and alarm.com never saw it. After hours of trying I noticed the Non-MyQ garage opener option and selected it. Everything connected perfectly when I used that option. Thanks to all that helped me get this working!

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