Thanks! I tried the hard reset on the first box that I has received and it didn’t help but I guess I should also try it on this box.
Got my Brother MCF working finally. TM gateway app showed my printer in the devices tab, but other devices couldn't connect to it. Solution: 1 open gateway app and select network tab 2 tap + button lower right 3 create a new Ssid and password 4 set frequency band to 2.4 Ghz 5 set WPA Version to WPA/WPA2 6 set WPA Encryption to AES (TKIP & AES) 7 Tap SAVE 8 Reconfigure your printer wifi to connect to the new SSID you just created. 9 Once connected other devices should connect to the printer. Note: Before creating the new SSID , I already had separate 2.4 and 5.0 networks set up with different SSIDs. Thank you! I tried your steps and it worked for me. I connected my printer to the separate connection and now it’s working.
I’m having the exact same problem. The TMobile Gateway won’t connect to my printer. I have an Epson wireless printer and have never had a connection problem with it. I recently connected it to a new 5g Netgear router without a problem. This was before I decided to try TMibile’s 14 day trial. The printer isn’t the problem. Time is ticking and support has not been helpful at all. The last support person had me on hold while he watched a video on what to do. The hold music was kabuki dancer music. im going to go to a T-Mobile store to see if they can help. So far, I have my doubts. Has anyone who has had this issue had a resolution? Same. I cant connect my hp 8600 pro printer to the router. My tv’s and fines connect just fine. My printer says there may be a MAC filter on the router blocking it but I don’t see a way to disable it on the app
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