Replies posted by 5GisaLie

3 Replies

5
5GisaLieRookie
asked in Coverage & Signal

will these mysterious towers ever be updated??

what phone do you have? One Plus 9 Pro, One Plus 10pro, S22, Mac book air, Mac book reg, Samsung     

6
H
1 year ago
5
5GisaLieRookie
asked in Coverage & Signal

will these mysterious towers ever be updated??

Trying to get answers. On paper and their "map" I'm in the perfect dark green coverage area. I'm sandwiched between 3 towers. Gorgeous. In reality only one works and it's the furthest and it's within the university. My signal comes from there. My home internet tower uses that. My cellular network while at home is non existent. Meaning I pay for a coverage plan but do not experience ANY of it. I miss calls, texts, emails. All of it. Home internet was sold as a way for me to boost this one sad, weak little signal. To no avail. The tower will auto restarts because the signal it so weak. Taking an eternity to get back on. Only to turn off again cause there's NO SIGNAL. I have spoken to many staff about this. Only one had information of any kind. Pulling up my residence she said same thing they all do " oh u live in a great spot!" She told me that people "have made a few reports and it looks like some towers are being updated". On her screen she showed me the gorgeous dark green map squares

6
H
1 year ago
G
GtarewoodRookie
asked in Troubleshooting

Terrible internet service with no support.

On paper I live in the PERFECT network area. In reality they have been "upgrading the towers" for entire time I have lived at current location(7months). Cellular service is non-existent at residence. In the meantime they sold me the "internet" box to boost signal. In MY reality, there is only one tower anywhere near me. This "tower box thing" struggles to make any connection and hold it at all and WILL REPEATEDLY TURN OFF and on IF WEAK SIGNAL. BECAUSE IT RUNS OFF THE SIGNAL THAT'S ALREADY TERRIBLE! WHY?! Taking at least 2 mins (timed it) to start back up every time it auto restarts. Often at many many times in a row. I feel like this is literally highway robbery. This is literally stealing money and gaslighting. How long is too long to wait for the service we pay for? How many billing cycles have you payed? Proof is in the pudding. This brand is marketing network capability it doesn't even have. I've been livid. I feel trapped. Financial situation will not allow for easy switch to oth

7
N
1 year ago
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