Replies posted by NorCalVicious

4 Replies

S
SPLifeFirst activity
asked in Accounts & Services

Charged for "free" tablet

I’ve been with them for 11 months and I’m still being charged for my “free tablet”. I’ve tried several times to return it.  

8
P
2 months ago
F
frustratedconsumerLearner
published in Accounts & Services

Mysterious cellular data usage in early morning

It turned out that it was not a T-Mobile problem but my iPhone setting problem. To avoid those unnecessary internet access from iPhone, you should do: Settings->Cellular->Cellular Data Options->Data Mode->Low Data Mode. Default setting of the data mode, “standard” allows the IPhone to access the celluar network to do some kind of bookkeeping functions. ”Low data mode” blocks it. Thank you! I appreciate your response!

274324
C
3 months ago
S
SPLifeFirst activity
asked in Accounts & Services

Charged for "free" tablet

Why am I being charged for a “free” tablet that was part of a promotion, for me to switch to TMobile? Also, why is my receipt from Verizon, that I paid my phone off, denied for the $600 rebate? False promise much? SAME HERE!! I got that same stupid “free” tablet that I’m paying every month for!! They wouldn’t even take it back! It’s still BRAND NEW IN THE BOX! Never even opened it to look at it! AND they were charging me for another whole data line on my service for it and it was like pulling teeth out of a shark just to get them to shut that line off and stop billing me for it! I’ve never used ANY of it! 

8
P
2 months ago
F
frustratedconsumerLearner
published in Accounts & Services

Mysterious cellular data usage in early morning

I was just looking into my daughters usage and it is doing this exact same thing as what TNorth posted above! And a lot of times the access is exactly 1 or 2 hours apart, to the minute, and over a 24 hour period like clockwork! I’m super glad I decided to research this on my own before confronting my daughter about it. That conversation could/would have gone so bad on so many levels! Wow.

274324
C
3 months ago
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