This is EXACTLY what I’m dealing with, but it is for less money. However, I’m just as pissed. This began in July. I wanted to switch from Verizon to save money. A slacker at their store stood and picked her nails, rolled her eyes, all while trying to port my numbers which effectively activated my phones. Nothing worked. So, go home and call as suggested, and they want a PIN number. We were never given one, nor did we set one up. They wouldn’t help me. Go back to the store. This went back and forth until we’d been on the phone five times and no help. No PIN number. At that point, we said screw it and because of T-Mobile’s slack attitude and crappy support with people from god knows where with very poor English skills. We decided to stay with Verizon. I wanted the $70 I gave them refunded - this was within three days of our attempt to switch. They refuse to talk to me about our “account” period because of that damned PIN number. However we were able to get a temporary nu
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