really close to calling it quits on Tmobile after being a loyal customer for well over a decade. I’ve been having so many issues with them, dealing with my plan now for 2-3 months. we were misquoted when upgrading our service, thats costing me $40 more per month than i was quoted; but of ocurse its not their problem. I get passed around from customer service rep to customer service rep, to store rep, and back around… its a never ending cycle of frustration. the newer issue is a several hundred dollar international call charge on my bill, which no one on my family plan made. of course i don’t get an native english speaking customer service rep, which makes things that much more difficult. but the main issue with these call centers abroad is that they have absolutlely no compassion or understanding of being loyal to your customer base. i’ve never made an international call before (i use google voice if i need to make an international call, which is rare in the first place). any rep locat
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