Short codes and OTP SMS cannot be sent over digits for the following reason-Digits accesses the phone number on multiple devices, which have nothing to do with your phone. This poses serious security risks for OTP and short code SMS content which are EXPLICITLY meant for your smartphone. The sender of the codes assumes that you are reading it on your phone. If you received the code for a password reset, one time password or verification of authentication, you MUST possess the phone or else you are breaking the covenant with the sender of that SMS who can then be legally held liable for sending such text to a device that is not your phone.So, in short, there will not be short codes on digits. There cannot be.
Is it possible that SIM protection was enabled on the account ? That could prevent new SIMs from activating in that account. Just a thought.
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