So same thing literally just happened. I went in to possibly trade in my phone for a promotion. Go from an iPhone 12 mini to a GooglePixel7. I was told my phone could trade in for $300 with the promotion and that it was in great condition. So I went for the trade. But at the time of the deal, the acceptance offer was lot less than what the guy told me: $140. His words were "The trade would be adjusted when they get the phone in the mail." And he kept pressuring me to accept after I started to have doubts. But he seemed like he was telling the truth so I accepted. It was a deferred trade and the gentleman said I'd have to mail it though I did not feel comfortable doing so. So a few days later I took it back to the store and had them send the phone in. This morning I just got a message from T-Mobile about my trade in. It is apparently NOT in great condition (which is bogus) and is now worth $90 trade in. $210 less than what the guy told me. Called customer service to see about this issu
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