I should have added that my connection rating on the gateway is usually “Very Good” or “Excellent,” even when I’m getting download speeds under 100kbps. Also, power cycling the gateway usually does nothing to improve the speed.
I’ve had T-Mobile Home Internet for about 9 months and my story is exactly the same as what everyone else has reported (or maybe worse, my download speeds are often measured in kilobits not megabits). From mid-morning until about 8 in the evening (or even a little later) my download speeds are usually about 100kbps with frequent drops to 10kbps or even zero.As for any kind of bait and switch, that MAY be happening since during the first month or two my speeds actually seemed to be okay (slower during the day but still usable).As customers, I’m not sure what we can do to make this better other than to switch to another internet provider. In the meantime, I’d suggest that everyone go to their social networks and report that T-Mobile Home Internet is mostly a complete joke and unusable.
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