So far we’ve tried 3 different sim cards: the original, the one t mobile sent me and one the retail store put in. They also created a new account.I think a new phone number might work but they charge $15 to change it on a prepaid account, and I don’t want to waste the money if it doesn’t fix the problem.
When I try to place a call the phone doesn’t seem to dial at all, but almost immediately displays “call ended” and reverts to previous screen.
I have 2 nearly identical samsung phones. Phone A won’t make calls, phone B works perfectly. If I switch sim cards phone B won’t make calls, phone A works perfectly.
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