yup. same here. it seems t-mobile is unwilling to acknowledge this ongoing issue. like many, i have missed opportunities as well as critical, time-sensitive client communication. a few hours ago, i missed an urgent call from the hospital regarding a decision i had to make regarding someone’s care. this is unacceptable, t-mobile. but you clearly do not care. not having a solution is one thing… but not acknowledging this issue is obnoxious.
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