Replies posted by ritar

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R
RobmorenoFirst activity
asked in Troubleshooting

tmobile home internet keeps disconnecting

Starting Friday my router began disconnecting.  It would show a very good signal, but not transmit any data.  It would show the number devices connected, even though all the devices would say the internet could not be found.  Unplugging the unit for 10 seconds would correct the issue, but at best it would last a few hours before I had to unplug it again.  Sometimes it would only stay connected for a few minutes.  The router does not get hot.  The SIM card has been replaced and the router has been replaced, without any improvement.   We are having the exact same issue. It started about three weeks ago. Very frustrating. Usually unplugging the device works for about 24 hours but all of our devices buffer a lot now. Thinking about getting rid of it.

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