T-Mobile just sends me an email with the message “Dear T‑Mobile Customer, We received your Samsung SM-N986U Galaxy Note 20 Ultra 5G 128GB Bronze and now claim they received my phone. After doing some research, I am convinced that this is “FRAUD”. Here is how it works, T-Mobile do a promotion and get you to send in your phone for a reduced price. Once they get your phone, they then claim not to receive the phone and take away the promotion so you now have to pay the full price. This has happened to enough people to where my state’s Attorney General will have to look into this. Since this is common, a class action suit is inevitable.
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