Some devices cannot connect to the gateway’s default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your printer to this second network. Use the default network for your other devices, as much as possible. Here are the T-Mobile support instructions for how to add the second network with the app. Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support Thank you for your quick reply. I did try changing the main, single network’s frequency from automatic to 2.4GHz, but did not try adding an additional network set to 2.4GHz with WPA/WPA2 security - I will try that.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.