T-Mobile warehouse lost my IPhone 13 pro max 256 GB. It was delivered to the warehouse and never scam my device. Right now they are refused to do anything. I have all the details related to tracking number , notification from tracking saying its delivered to warehouse. I also have confirmation from UPS they have same information in there system. UPS label was provided by Tmobile Care and i do not understand they do not track the same. It almost 8 month i have been trying to call and work with them. Its lot of mental stress and connecting to the care is not easy. Every time a new agent come and he open new ticket. it take 10 day to get back Infor and process keep us in loop (infinite). i am not sure who will help me with then stress , pain and getting my phone located. Even if that's located, i still need to find right agent to help me, as agent who worked on my case for trade in, did not do right job and i have myself backing on audio transcript they record. I think this process is v
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