Thanks much. Just for full transparency and if any others have had the problem, here is the full sequence I am going thru: I go to https://promotions.t-mobile.com/aaa and get the following screen. When I then click on “Continue”, it takes me to the log in page for T mobile After I log in with one of our phone numbers (I’ve tried both that are on our account) and password, I land on this page https://promotions.t-mobile.com/thanks When I click on “Redeem Now” , it’s then that I land on the page below: Thanks for the suggestion that I reach out on social media.
Thanks. Yes, had tried that clicking thru from https://promotions.t-mobile.com/aaa , but it leads to the same result for me: the same error message.
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