Yeah, I have been a T-mobile customer since 2004. I have been dealing with this for about a 6-8 months. The best solution is to change services to a company that has dedicated support to both the service AND hardware. T-mobile cannot fix this because they have nothing to do with the elements of the hardware to understand where the issue is. I company that is actively investigating an issue with hardware would have specialist that would also be able to diagnose an ongoing issue. T-mobile does not. T-mobile will take your money and make you deal with the headache. I’d advise to stop giving them money for the internet. I will never recommend T-mobile to anyone ever again because of how stupid they treat me, and how much I have literally lost in funds because I work using the internet. My job and my company’s work is impossible to complete without constantly running internet system. The amount of issues I have had is more than I have had in almost 20 years of phone service. I’m leaving t-m
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