All,I traded in my phone and pd taxes ahead to get a free phone as well. I was told I will see a charge and a credit on the same statement for 24 months. The credit was posted only the first month after. I have made many calls, provided the promo code and none can solve the issue. They all first said the cant see sprint old system, then they see it and all supposed to be fixed, but Nothing. I just emailed NBC Response and complained. You all should do the same. It seems like T-Mobile wants to grab few pennies for the merge.
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