We're now running into the same issue on our watch. I did find a way to get into the recovery interface and force a factory reset. This seems to temporarily fix the issue: 1. Hold the button until the watch hard resets2. After the watch buzzes indicating the reset had started, release the button and start pressing the button repeatedly - like 1 or 2 times a second. Keep pressing while the T-Mobile splash screen is up, and if you did it correctly you will get an all text menu to reboot, factory data wipe, or turn off. 3. Clicking the button cycles through the menu options. When the menu option you want is highlighted, hold the button until the selection highlights green, then let go of the button. This selects the option.
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