Having same issue, numerous SIM an eSim tried by in T-Mobile Store, by 611, by Tech Support and Advanced Tech support, nobody can figure out why it’s not working. On their end they show Sim or eSim activated, on my end say Activating… (waited over 24 hours then error popped up “Unable to Activate eSim. Your eSim could not be activated. Contact T-Mobile for assistance.) For over a week still no service. I tried activating my old iPhone 7 with physical sim as back up, and same thing happened. So I know it is not a phone problem, it is not Sim or eSim problem tried 10+ different ones. I DO NOT WANT TO CHANGE PHONE NUMBER. I had same number for almost 20 years with T-Mobile. I think if I move my 4 lines to other carries, maybe they could get my existing phone number to work with sim on my iPhone 13 Pro (less than year old). I have been over 8 hours on with different tech support and still no resolution. 😖
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.