Has this been solved for anyone? This issue has just started happening 2 days ago & it's pissing me off! I’ve been on the phone with securus & tmobile and it's just the blame game. I can see on the securus app there are calls attempting to be made , but they're not coming to my phone… Tmobile has took off all call blocks, i downloaded the shield app & set it to always allow calls from securus, it's still not working! This is so annoying. The only solution I can come up with is to change carriers .
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