I filed a claim with Assurant over a lost iPhone 13. While my issue was being resolved I was using an old iPhone 8 as a temporary solution. My claim got kicked back three times. Each time it did they kept saying that my phone was not covered during the time of the claim. I didn't understand why they said that since I did not miss a single payment on my bill and the insurance charge was included in my bill. They claimed that the IMEI number did not match the number they currently had on file. Which is why they said that the iPhone 13 wasn't covered during the time of my claim. I kept arguing that indeed I had insurance and that I could prove it to them by sending pictures of my bills for the past 28 months. They were not interested in that. Long story short, the real problem was that my iPhone 13 wasn't showing as covered was because my iPhone 8 was the one showing as active currently. Thats why the IMEI number wasn't matching. The real sad part is they would not tell me this because th
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