I am having the same issue it has been 6 days now and it's ridiculously frustrating nobody has answers. Did anyone get it fixed or what was your results? Only for his call not anyone else it won't ring and will show missed call and voicemail notification. I've tried everything been on phone for hours with gtl connect network, tmobile customer service even went out and bought the latest new phone, upgraded my plan to magenta, changed the sim.card out, and have no blocks no spam calls no do not disturb no airplane mode etc etc. I am beyond over this issue. Someone know anything? I been on /off phone with the prison, securus tech n wit straight talk going on 3days.Theres several reasons i was given on why n several potential solutions to try. Heres a few:*Make sure ur not u dnt have Google voice connected to ur phone *Make sure ur "screen spam" is off but u may still hafta call ur phone carrier n tell them u want the spam on medium or tell them the phone # is a valid # n want calls
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