I cannot agree more! The 2 young men at the TMobile store lied, had no clue what they were doing. Said my bill would a certain amount but that wasn’t true. They told me that T-Mobile buys out your Verizon contract and I didn’t have to do anything. Also, a lie! I had to pay off all my lines with Verizon. Then to give me the same phone numbers they had to add phones to my account, so I have 2 different phone numbers for every line. One has the wrong device on it. On top of it all the service is terrible, they say they have the best 5G networks, no way! Where my house is in the country Verizon always had service, never dropped calls. But T-Mobile...calls dropped all the time, no connection or internet 90% of the time. So mad that I was lied to. The web site never functions properly, always says your lines must have gotten crossed...sorry. I'm so tired of the all-around crappy service. I do like the home internet but it's not available anywhere even thought I took it and plugged in
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