For last week’s T-Mobile Tuesday St Patrick's Day $5000 sweepstakes game, I played it and a screen popped up saying I Won and that was it. No way to contact or know what to do next. I reached out to T-Mobile support and they have no idea what I'm talking about. I luckily got a screenshot just as it faded away. How do I claim the sweepstakes win? I also received a "Congratulations, you won" screen that popped up after clicking on the Saint Patrick's Day $5000 sweepstakes. I called Tmobile that day, and spoke to a representative who kept telling me to claim it in the app. Eventually she confirmed that I did win the sweepstakes. But then I heard nothing back. So I called again the next week and spoke to someone else who transferred me top a supervisor who submitted a support ticket, and told mec they'd call me back. Another week goes by with no communication. So I call again and talk to another representative, and another supervisor. They confirmed again that I did win, an
I received an email claiming to be from The T-Mobile Redemption Center via docusign. The subject is "Reminder: T-Mobile Tuesdays Week 364 Prize Notification". There is a link to a docu-sign document. I do not have any messages in the The T-Mobile Tuesdays app saying that I won. The body of the message says: The T-Mobile Redemption Center redemption@t-mobiletuesdays.com Congratulations! You have won a prize in the T-Mobile Tuesdays Sweepstakes Week 364, subject to verification. Please follow the instructions in this DocuSign notification to complete the Declaration of Eligibility 6/14/23. Failure to complete these forms by this deadline will result in the automatic forfeiture of the prize. If you have any questions, please contact The T-Mobile Redemption Centre at 844-544-6057, M–F, 9 am – 5:00 pm CT. Sincerely, Lisa THE T-MOBILE TUESDAYS TEAM Googling the phone number 844-544-6057 shows nothing. For these reasons I think this probably a phishing email but I thought that
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