@4Gina, forget about the MAC filtering. That page comes up when you can't connect to the wireless. Here’s what to try. Your problem is pretty common among T-Mobile Internet users. This usually fixes the problem. Try adding a new WiFi network for the printer. Launch the T-Mobile phone app and tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your printer, e.g. MyNetwork2. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Now, scroll down the page of your new network and also make sure that the Hidden switch is set to Off. Scroll down to the Save button, tap it, and your gateway will reboot. Now, go to your printer and clear out all of the information you have entered for your printer’s setup and then recreate your wireless connection to the new network you just created. Your answer is 100% the best. Worked perfectly
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
