As a spectrum customer for many yrs. I decided to try t-mobile. Big mistake marketing advertisement was not upfront. Was promised (2) prepaid cars in 8 wks. Its now February so decided to call and see why taking so long. To my amazement the receptionist the did not even mention this. This was suppose to have been documented while filling out all documents. Long story short the prepaid specialist says I have to wait another 8 wks because they don't have a button where you can satisfy customers whom has been bamboozled by receptionist who don't know their jobs. SHAME ON TMOBILE. IM PAYING MY BILL ON TIME BUT CAN'T MAKE A CORRECTION FOR ELUSIVE PRACTICES. SHAME ON TMOBILE. HELLO SPECTUM.
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