Yes. Do not recall hearing the word,”Guaranteed” when speaking to a T-Mobile agent either by phone or their local office not that one would expect such a thing. Pretty much refuse (anymore) to try to converse w/one of their outsourced correspondents as they employ some of the worst at the English speaking endeavor I have heard and feel like you are reading their cover sheet info w/them as they muddle through (and do not follow through w/their promises). Other than when T-Mobile suddenly closes my account (and service) w/out due notice and due to (their) admitted mistake, I typically call the local agents which are courteous and seem to try to help (in the unbroken English language) but they,too, are limited as to on the ground fixes. As far as coverage, initially speaking to (the locals) we were going over the same coverage maps together showing fair to good coverage (fixed) and as now, 100% w/mobile (which is better than PC). As reported; ‘ the FCC’s maps, which use carrier provide
As w/my VERY poor serviced ‘Community Phone’ account was lied to about the connection status in my rural zone. When first considering (them) told ‘top’ reception area. Soon followed (by my complaints) to such a dream then told ‘oh, gee’ maybe not so good after all and then of course trying to insinuate must be (my) fault somehow. Think we are ALL fed up w/the corporate lies (as w/political and gov) that support this allowing their FCC licensing, etc.!!! Get their $$$ and ‘See Ya’ chumps. Century Link lobbied to get away w/such things and now they all try. Bark back people. Getting too absurd!
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