Bait & Switch indeed! I am so disgusted with T-Mobile. They use to be a great company, but now they are crooks! I was told We could upgrade our phones on a special promotion. After I received the phones, and made about a dozen calls to see why I was being charged, they told me the agent made a mistake when offering the promotion and that I had to pay for the phones. They also told me that my phone that I turned in was broken, which was not true. They sent me a pic of a phone with a broken screen protector on it. They are pathetic liars! I will be contacting my attorney to deal with them.
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