Thank you for replying! I ended up calling T-Mobile this afternoon. The problem was a combination of a tower issue as well as a IMEI1 and/or IMEI2 not being correct for my current phone.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.