I've been having the same issue for weeks now. I've found a workaround, but it's not 100% (it involves racing the page before it kicks you out). It's very frustrating. This issue exists whether I try to pay my bill via mobile phone (not the app) or on laptop. On Google Chrome the issue exists even after I clear cookies, cache, everything I could find, since the "beginning of time." 😥 I actually tried Safari today, and it worked! I'm still disappointed how I am no longer able to utilize my preferred browser to make payments or adjust payment methods (i.e update credit cards). The app isn't always feasible/ reliable since I pay two accounts and can only access one account on there. It also may not be available at times (and directs one to the website anyway).
Hey, I followed your advice on clearing my browser and trying a different browser altogether. On Chrome, the issue still exists even after clearing everything, then I opened Safari and that work great!
No, I haven't
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