I found a solution through phone support. Who is poster, tmo_mike_c? He is useless.Paying through mytmobile is useless, go to tmobile's home page and at the bottom is a pay option and it worked for me. You have to allow all scripts if using a script blocker.T-Mobile is a joke, even replying to this thread which I'm currently subscribed to was difficult. When I clicked on the link in the email which is dangerous and I should know better led me to a page that instructed not found look under the couch. What is their problem? I'm unsubscribing as I have been able to pay my bill and want no further interactions with this company than absolutely necessary.
Curious, are you on the payroll? You haven't been any help with this and it's been ongoing for years so what exactly is your purpose?
Same problem here months later. Strange way for T-Mobile to get right to the problem and fix it so customers can pay their bill. Simply amazing.
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