I've had this exact issue for months now. I got told by customer care that I had a block from the FCC, due to my number being hacked and used to send mass spam texts. If have issues sending to certain people, but not others, nothing I did helped or fixed the problem. As far as the incompetent CSRs that TMobile has for some reason, allowed to handle customer care, I've had the worst time, being hung up in, treated rudely, without me provoking it, disrespected, and pretty much told that the reason my address was put in wrong, and I had to order and pay for another phone just to get it, because TMobile has a security lock on not allowing any entity but them, to change the receivers address, and for an entire week for hours daily, I was asked to do the exact same thing as the day prior, told my phone would be delivered in 24 hours, I promise, to having a CSR pretty much tell her coworker that she's not helping the spoiled daddy's girl, add appropriate curse words instead of girl, get her
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