So here is my take on T-Mobile Home Internet. Signal quality is everything. If you get good signal, it performs well. But if your signal strength is 2 bars or less, look out, high latency, low throughput, and constantly loss of service. When I travel in the RV, I have had good experiences with the service, but at home it was a problem, and T-Mobile customer service was not able to help me solve the issue. Note I fixed the issue at home with a 5G signal booster (product I bought is a Hi Boost 4k, installed July 2022). Before I installed the signal booster, I had lousy internet performance, 1-2 signal bars. After I installed the product, I now have insanely fast internet, and 4-5 signal bars. I have a background in signal processing, so I am going to get a bit technical. I live on a lake, and there is a larger ridge of trees adjacent to my property that cuts into the signal for 5G. This was never a problem with LTE, but as you have heard, 5G degrades faster over distances, and stuff like
If you’ve tried T-MOBILE support and have gotten nowhere…..Understand first and foremost, if your signal is low, your 5G service will be poor. We engineer types call this “garbage in gets you garbage out.”Now regarding the T-MOBILE internet equipment on the towers, it operates on what T-MOBILE calls 5G-UC, which is basically a “mid-band” frequency that carries a lot of bandwidth but is not as fast as “high band.” But frankly, for home internet mid-band is all you need. I have learned in my area that the tower equipment for HOME INTERNET is not the same as is used for mobile phone service, and that T-MOBILE does not over-subscribe the service. This means if you get good signal, you’ll get great performance.After signal improvements I commonly get greater than the rated bandwidth for the service except during peak TV viewing time (when everyone is streaming). During peak times, I get near 90% of the rated bandwidth of 115Mbps down and 23Mbps up. This is tremendously better than the local
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