We’ve been with TMobile for 15 years. I love TMobile and their new “un-carrier” way of supporting their customers. But this issue will be the one that makes me switch. The family controls only work for turning off voice and text which is useless for most parents these days. The real harm is having access to the internet when they should be sleeping. This is a big problem for parents these days.I’ve tried their family controls a few times over the past 2 or 3 years and it just doesn't work for stopping data. If AT&T seriously has this figured out I will have to switch. And it is a shame because I love TMobile otherwise. If someone from TMobile can respond and tell me they are working on it would change my mind.
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