I have been a T-Mobile customer for over 11 years. I have five phone lines on my plan and have purchased several phones over the years. I have always paid my bills on time and for this loyalty, I get no discounts. I recently had issues with identity theft, and had to cancel two of my phone lines and purchase two new phones. I was so upset with the fact that AGAIN no promotions applied to me. It seems to me the people that have stayed loyal to you over the years should get the same deals to keep them as your customers. I’m very seriously considering returning my two new iPhone 15 Pro Max phones and going to a different service provider.
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