Topics started by spacemanjosh

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spacemanjoshFirst activity
asked in Troubleshooting

QoS and VLAN settings on High-Speed Internet Gateway

I have the Nok 5G21 gateway modem/router.  I need to be able to setup different VLANs and QoS rules in order to isolate some devices from others and limit bandwidth on others, etc.  These are pretty standard features on most modern routers.  Is there a way to do this with this device?  And if not, why not?  This is a big limitation.  The UI seems to be pretty dumbed down.  I see that an older device (white square looking thing) seems to have had these features, but this new device (grey cylinder) does not.I am aware that I can set up multiple SSIDs, however, these are NOT isolated from one another.  To test this I set up two 5GHz SSIDs, connected a computer to each via WiFi.  And they both share the same IP space and I can ping each from the other.  Therefore, they are not isolated.  I want two completely isolated networks.  i.e. a guest network or similar (again, standard router features).Does anyone know a solution to this?  I would appreciate an official response from T-Mobile suppo

10
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3 months ago
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spacemanjoshFirst activity
asked in Gateways and devices

LineLink doesn't work with T-Mobile 5G home internet router

I was going to post my comment here: But comments are closed on that one, so I’m starting a new thread.  I’m having exactly the same issue described in the link above.  In short, after weeks of calling, each time promised a call back from an expert that never came (waiting on one right now), my LineLink home phone line will not connect.  I was told the same thing mentioned in the link above, that the 5G nokia router is not compatible with the LineLink device.  However, I’ve also been told several other things from different T-Mobile reps:Billing department says it should work fine… they forward me to tech support. LineLink tech support checked my sim card, device status lights, and said it should be working fine… forwarded me to the home internet tech support. Home internet tech support first didn’t understand the problem.  They first said there was a tower upgrade in the area causing problems, which doesn’t make sense because I’m getting internet just fine, only LineLink doesn’t work.

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1 year ago
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