On 1/1/22, I woke up to an absence of LTE service on my older (S7e) device. It was afflicted with low signal bars and stuck in roaming mode. Despite that this older phone does 4G just fine and seems to use it exclusively, I'd been receiving nag alerts from T-Mobile via recurring text messages to upgrade to a new device or lose service. They originally suggested that my device would no longer work after December 31st. But I was convinced it would continue to work, since it does 4G so nicely. Well, I began to think twice about the issue once I noticed no LTE service on New Year's Day. So I called T-Mobile customer service to determine what was actually going on.I was connected to a female cs agent. I reported the network inaccessibility issue happening in my area. She transferred me to another female representative who checked my local tower status. Both representatives were quite pleasant and friendly. After investigating the network status, the second agent told me there was a local to
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