I am a retired software engineer, and as best I understand it, the setup process for T-Mobile’s Home Internet has a serious bug. Here is *where* I think the error occurs during the setup process. You have scanned the QR code and the device is recognized. You probably already have an internet signal. But if for some reason the setup software cannot connect your mobile phone (on which the T-Mobile Home Internet app is running), it then asks you do this connection to the SSID manually. If there is some glitch in manually connecting your phone to the Home Internet device at that point, the setup will NEVER complete properly. Why? The next step in the setup process is to change the administrator password, and because of this glitch, the admin password is never changed. So you may think you have a completely setup internet. Why? Because you may have a good internet signal so everything looks hunky dory. Run Ookla speed tests and they come back with great numbers! But at some point, when
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.