I signed up for new T-Mobile service Mother’s Day weekend online after seeing a $200 gift card per line promotion. I received my equipment about a week later and activated it. I went to the T-Mobile promotions website and filled out the necessary information to submit my request to receive the gift cards. I was denied. How is a new customer, signing up for service online, based on a promotion presented to me on the website, supposed to activate service within a 3 day window in order to qualify for this promotion?
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