I have been trying to add a line online for over 5 months and each time I do i get the error message Let’s talkSorry, you can’t currently place an order onlinePlease contact us by calling 1-800-937-8997 or 611 from your T-Mobile phoneThere are certain deals only available online, free activation and other reasons why I prefer to shop online. I now have until December 14th to upgrade my phone or turn it in or they will charge me a final payment of $47.99 per phone. I work two jobs and dont have the availability to shop in store. I have spent countless hours on the phone with multiple people and departments and nobody knows why I cant shop online.
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