I have never, and I mean never, had to wait on the phone or even on their chat for as long as I have had to do for T-Mobile. I had a billing problem, and it took over 1 hour+ on hold, then another 90 minutes with ‘support’ just for the rep to completely screw up my account, never call me back like they promised, then needing to get with someone else a few days later just to get THAT rectified, now my phone can’t even receive calls. This is completely ridiculous. I am an unfortunate Sprint port, and I could never have imagined that the customer service would be so awful. I am seriously considering switching and I was a Sprint customer for over 15 years.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.