I am a T-Mobile user currently traveling in Taiwan. When I arrived in Taiwan, T-Mobile sent me a text message to notify me "Your plan includes coverage that gives you unlimited data On Us now at faster speeds up to 256Kbps, plus unlimited texts at no extra cost." At the beginning, no matter indoors or outdoors, with or without Wi-Fi, I could see the logo of T-Mobile's cooperative telecommunications company in Taiwan (Far EasTone Telecom) displayed in the upper left corner of the screen of my mobile phone (iPhone 15 Pro). But recently, for some unknown reason, whenever I go outside and there is no Wi-Fi available, the logo of T-Mobile's cooperative telecom company in Taiwan disappears from the screen of my mobile phone, and the iPhone control center shows no service. There is neither unlimited data available nor the ability to send and receive text messages. I have reset Wi-Fi and internet setting but it is not working. How can I solve the problem?
I’m going to trade-in iPhone 15 with my current iPhone 11 next month, and I scheduled to travel to Taiwan later this year. Is there anyone can advise if I can install the prepaid eSIM provided by Taiwanese Tel comapny? Thank you in advance.
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