I recharged $100 and contacted 611 customer service to confirm my eligibility for unlocking. The customer service told me that my device has been unlocked, but it has not. It still shows SIM lock. What should I do? For this, I have been on the phone with customer service for nearly 70 hours. I don’t want to occupy public resources. This may be a waste of resources for T-mobile. However, every time the customer service does not solve the actual problem for me, my iPhone still displays the SIM card like a brick. lock please help me
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