Topics started by orangedime

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orangedimeFirst activity
asked in Android

getting notice to update phone

I pick up phone and the screen displays upgrade phone.  When I phone T-Mobile to see if they are the ones telling me to upgrade, T-Mobile says that I need to go to my T-Mobile online page and take care of that question there.  I don’t see any resolution on the T-Mobile website I logged into.  So my question is, why does the agent say not to telephone but to go to the log-in website when I phone T-Mobile?

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gramps28
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