This is absolutely idiotic. This protects no one. All it does is off your customer base. When a password has to be changed often, it will be in the least painful way. This is usually by adding another number or character to the end of the password. What services does this actually do to protect my account from fraud? None! Why? The fraud happens at the corporate level. For the few times that I have had fraudulent activity it was because *insert big name* was hacked. I was a victim of Equifax and Target hacks. Forcing me to change my password to check my bill/plan is just stupid. I don't care for a response and I don't blame the mods. Just make sure the message reaches in the executives because right now they look like a bunch of jackasses.
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