I recently downgraded my Netflix from Premium to Standard and Netflix said I had to inform TMobile. At the very same time, I was notified I could no longer use a credit card as my payment method. So I changed my payment method with TMobile and also informed them that I was changing to Standard Netflix. Now my Netflix account suspended telling me I need to give THEM a new payment method. When I call Netflix, they tell me I pay through TMobile so I need to call THEM about this problem. I was on the phone with a very friendly customer service rep for 30 minutes and she said she fixed it. I turned on Netflix last night and it still told me my account was on hold. Today there is a 60 minute wait for customer service and no way to email. What do I do?
