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Won't let me cancel Paramount+

  • 14 August 2023
  • 2 replies
  • 1157 views

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Website won’t let me cancel Paramount +.  Is this even possible on the T Mobile website??  Followed suggestions I saw on line and all suggestions take you to manage add ons which comes up blank on the website.   

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Best answer by tomwil 14 August 2023, 01:51

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Userlevel 7
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If I remember correctly, I had to cancel on the Paramount + website. The account will remain open until the promo is done or the end of the billing cycle.

Userlevel 6
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Website won’t let me cancel Paramount +.  Is this even possible on the T Mobile website??  Followed suggestions I saw on line and all suggestions take you to manage add ons which comes up blank on the website.   

 

Be sure you are on the PAH (Primary Account Holder) when managing add-ons.

 

https://www.t-mobile.com/support/plans-features/paramount-plus

 

Log in to the T-Mobile App, T-Mobile, or contact T-Mobile customer service to remove Paramount+ from your account.

Log in to T-Mobile.com using your T-Mobile ID.
Select View Account > Shared Add-ons > Manage add-ons.
Deselect the Paramount+ feature and choose Continue.
On the Review your order page, select Agree & submit.

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